Chronic patients who drop out
A patient starts blood pressure treatment and disappears for months, and nobody remembers to check until they return with complications.
Internal medicine clinic management software
Blood pressure and diabetes patients come back on time, with their whole record in front of you
An internal medicine record with readings, medications and history, an instant alert on a dangerous reading or a drug the patient is allergic to, and automatic WhatsApp follow-up reminders.
- 14-day free trial
- No commission on bookings
- Cancel any time
- Your data is yours
Today16:45
17:00
New patient consultation
In the clinic
M. A. · 20 min
17:20
Follow-up visit
Booked
S. H. · 10 min
17:30
Chronic disease review
Booked
H. M. · 15 min
17:45
Lab results review
Booked
D. F. · 10 min
What an internal medicine clinic needs every day
Internal medicine and general practice is the patient's first door, in one day the clinic sees a cold, a urinary infection and reflux, and between them the hypertension, diabetes, lipid and fatty liver patients who return every three months, so it needs a quick visit for acute cases and a long-lived record for chronic ones at the same time.
What costs the doctor time is rarely the examination itself, it is finding the last blood pressure, the last dose and the last lab result, asking patients for a drug name they cannot remember, and checking drug allergies by hand in a busy clinic, while reception needs booking that spreads first visits, follow-ups and chronic reviews over each doctor's time.
In Egypt in particular the record needs questions imported software lacks, such as past hepatitis C and its treatment, schistosomiasis, shisha smoking and antibiotics taken without a prescription, all of them ready fields in the Clinicato internal medicine template.
What wears Internal Medicine & General Practice clinics down
History kept in the patient's memory
The patient cannot name their current medication and old lab results sit in a paper bag, so consultation minutes go on asking again.
Prescriptions written in a rush
With a busy clinic, checking the patient's drug allergies is manual and easy to miss.
How Clinicato handles it
A chronic record on one page
Chronic conditions, current medications, past surgeries, family history and smoking, with vitals at every visit and BMI worked out for you.
Alerts as you type
BP of 180/120 or more, glucose under 70, oxygen saturation under 92%, or a drug the patient is allergic to, and the alert shows in the visit before you sign it.
Ready visit and prescription templates
Internal medicine history and exam fields, common diagnoses with ICD-10 codes, and prescription templates you edit before printing.
WhatsApp follow-up reminders
The doctor sets the follow-up in the visit, and the patient gets a message with the doctor's name and a booking link on time, never the reason for the visit.
Severe allergy: penicillin
AlertBlood pressure of 180/120 mmHg or more
WhatsApp reminderBlood pressure follow-up after starting or changing treatment
Reception sees the appointment and the bill only
A day at a Internal Medicine & General Practice clinic on Clinicato
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Booking and arrival
Reception books by visit type, a first visit of 20 minutes or a chronic review of 15, the patient gets a WhatsApp confirmation and reminder, then arrives and appears in the doctor's queue.
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The visit
The doctor opens the internal medicine template with chronic conditions, medications and allergies at the top, types the vitals and BMI is worked out, and a dangerous reading raises an alert.
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Diagnosis and prescription
Diagnoses come from the ready ICD-10 list or are typed with their code, the prescription starts from a template such as starting hypertension treatment, and a drug the patient is allergic to is flagged.
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Follow-up and invoice
The follow-up date creates a reminder on time, and reception issues the visit's invoice from the price list without seeing the diagnosis or prescription.
Alerts the doctor sees during the visit
- Blood pressure of 180/120 mmHg or more
- Blood glucose under 70 or 300 mg/dL and above
- A prescribed drug the patient is recorded as allergic to
Some alerts are worked out automatically from readings and the prescription, others remind you of the specialty's red flags, and the decision is always the doctor's.
Ready WhatsApp follow-up reminders
Examples of the follow-up rules in the Internal Medicine & General Practice pack, which you edit or add to, sent to the patient with the doctor's name and a booking link and never the reason:
- Blood pressure follow-up after starting or changing treatment
- Stable hypertension and diabetes follow-up every 3 months
- Yearly lipids and kidney function for chronic patients
Medical tools for your clinic
Internal Medicine & General Practice calculators and scores with their references, free to try on our site, and inside Clinicato they work from the patient's file, filled from the visit, with the paid "Medical tools" add-on for your plan.
- Body mass index (BMI) calculatorYour BMI, its class and the healthy weight for your height.
- Body surface area (BSA) calculatorBody surface area in m² by two formulas.
- Ideal and adjusted body weight (Devine)Ideal weight, actual weight as a percentage of it, and adjusted weight.
- Creatinine clearance calculatorCreatinine clearance in mL/min with three weights.
- eGFR calculatoreGFR in mL/min/1.73m² and its stage from G1 to G5.
- Mean arterial pressure (MAP) calculatorMean arterial pressure in mmHg.
- MELD and MELD-Na score calculatorThe MELD or MELD-Na score, up to 40.
- Child-Pugh score calculatorThe Child-Pugh score and its class A, B or C.
- Calorie calculatorMaintenance calories, the calories for your goal and the time to reach it.
The Internal Medicine & General Practice pack as it comes
The numbers come from the specialty pack as it is today, and you can change all of it in your clinic's settings.
- Visit types
- 6
- History and exam fields
- 31
- Validated scores
- 7
- ICD-10 diagnoses
- 24
- Prescription templates
- 6
- Follow-up rules
- 6
- Ready services
- 15
Scales in the visit template
- PHQ-9
- GAD-7
- VAS pain 0-10
- CURB-65
- Wells score for DVT
- FINDRISC
- Wells score for PE
PHQ-9, GAD-7, IPSS and the pain scale are scored from their questions inside the visit, the other scales have a field for their result.
Prescription templates and follow-up rules
6 prescription templates, 6 follow-up rules and 31 visit fields, written in Arabic in the pack.
Ready ICD-10 coded diagnoses
- I10Essential (primary) hypertension
- E11.9Non-insulin-dependent diabetes mellitus without complications
- E78.5Hyperlipidaemia, unspecified
- J06.9Acute upper respiratory infection, unspecified
- J02.9Acute pharyngitis, unspecified
- J03.9Acute tonsillitis, unspecified
- J20.9Acute bronchitis, unspecified
- A09.9Gastroenteritis and colitis of unspecified origin
- N39.0Urinary tract infection, site not specified
- K21.9Gastro-oesophageal reflux disease without oesophagitis
- K29.7Gastritis, unspecified
- K30Functional dyspepsia
- K58.9Irritable bowel syndrome without diarrhoea
- K59.0Constipation
- D50.9Iron deficiency anaemia, unspecified
- E66.9Obesity, unspecified
- E55.9Vitamin D deficiency, unspecified
- M54.5Low back pain
- G43.9Migraine, unspecified
- R51Headache
- B18.2Chronic viral hepatitis C
- K76.0Fatty (change of) liver, not elsewhere classified
- B82.9Intestinal parasitism, unspecified
- F41.2Mixed anxiety and depressive disorder
The pack's list for a quick search during the visit, and you can type any other diagnosis with its code.
Visit types and their usual length
- New patient consultation · 20 min
- Follow-up visit · 10 min
- Chronic disease review · 15 min
- Lab results review · 10 min
- Annual health check · 30 min
- Teleconsultation · 15 min
The specialty's service list · 15 ready services added to your price list, and you set each price yourself.
- Internal medicine consultation
- Follow-up consultation
- Teleconsultation
- Home visit
- Capillary blood glucose
- Resting ECG
- 24-hour ambulatory BP monitoring
- Abdominal ultrasound
- IM/IV injection
- IV cannula and infusion
- Nebulizer session
- Wound dressing
- Blood sampling
- Comprehensive health check
- Monthly chronic care follow-up
Booking page and clinic website
A booking page in your clinic's name where Internal Medicine & General Practice patients book themselves, with WhatsApp confirmation and reminders and no commission on any booking, plus a clinic website with a page for every service and a blog that brings patients from Google.
Ready for Internal Medicine & General Practice clinics in Egypt and the Gulf: local currencies, Egyptian e-receipts and Saudi ZATCA e-invoicing, in Arabic and English.
Patient privacy, by design
Health data is among the most sensitive there is, so Clinicato is built for everyone in your clinic to see only what their work needs.
Read the privacy policy-
Reception never sees medical content
Reception books, issues receipts and collects, but never sees the diagnosis, prescription or the doctor's notes, and patient lists and exports carry no medical data.
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A log of everyone who opened the record
Every look at or change to the medical record is logged with who did it and when, for the clinic manager to review any time.
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Documented patient consent
The consent of the patient or their guardian to processing their data is recorded at registration, signed, verbal or electronic, and can be withdrawn, in line with Egypt's Personal Data Protection Law 151 of 2020.
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A separate database for every clinic
Your clinic's data lives in its own database, private files open through short-lived links, and our support team enters your account only with your consent and never sees medical content.
How to start
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Open your account and pick your specialty
The account opens in minutes with Internal Medicine & General Practice templates and its service list, ready for your prices.
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Bring your patients and share the booking link
The import assistant brings patients and prices from Excel or a photo, and you put the booking link on Google, Facebook and WhatsApp.
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See and collect from one place
The doctor writes the visit and prescription with its alerts, reception collects and issues the receipt, and reminders reach the patient by themselves.
The difference from paper, Excel and WhatsApp booking
Swipe the table to see the other columns
| Feature | Paper, Excel and WhatsApp | Clinicato |
|---|---|---|
| Booking | Messages on the receptionist's phone and an appointment book | A booking page in the clinic's name, with WhatsApp confirmation and reminders |
| Patient record | A paper card and lab results with the patient | A dated medical record with allergy alerts |
| Prescription | Handwritten with no allergy check | Printed with the doctor's name and a QR code, with an allergy alert |
| Follow-up | Left to the patient's memory | A WhatsApp reminder on time with a booking link |
| Collections and receipts | Cash counted at day end | A receipt for every visit and a Tax Authority e-receipt |
Clear pricing for Internal Medicine & General Practice clinics
Plans follow the number of doctors in your clinic, you can change them whenever you like, and one account runs several specialties. Prices exclude VAT.
Clinic
699 EGP
per month
583.25 EGP
per month
6,999 EGP a year
- 1 doctor
- 3 Team accounts
- 1 Specialty
- 500 WhatsApp messages a month
- 1 Inbox channel
- 100 AI credits a month
Small practice
1,499 EGP
per month
1,249.92 EGP
per month
14,999 EGP a year
- 4 doctors
- 8 Team accounts
- 3 Specialties
- 2,000 WhatsApp messages a month
- 2 Inbox channels
- 500 AI credits a month
Medical center
2,999 EGP
per month
2,499.92 EGP
per month
29,999 EGP a year
- 10 doctors
- 20 Team accounts
- Unlimited Specialties
- 5,000 WhatsApp messages a month
- Unlimited Inbox channels
- 1,500 AI credits a month
Hospitals and groups
Priced for the size of your clinic
Meta's fees for WhatsApp messages are paid to Meta directly from your company's account
Compare plans
Swipe the table to see the other columns
| Feature | Clinic | Small practiceMost popular | Medical center | Hospitals and groups |
|---|---|---|---|---|
| Doctors | 1 | 4 | 10 | By agreement |
| Team accounts | 3 | 8 | 20 | By agreement |
| Specialties | 1 | 3 | Unlimited | By agreement |
| WhatsApp messages a month | 500 | 2,000 | 5,000 | By agreement |
| Inbox channels | 1 | 2 | Unlimited | By agreement |
| AI credits a month | 100 | 500 | 1,500 | By agreement |
| Unified inbox | Included | Included | Included | Included |
| Custom domain | -Not included | Included | Included | Included |
| E-invoicing | -Not included | Included | Included | Included |
| Inventory and supplies | -Not included | Included | Included | Included |
| Online payments | -Not included | Included | Included | Included |
| Patient account | -Not included | Included | Included | Included |
| Accounting | -Not included | -Not included | Included | Included |
| HR and payroll | -Not included | -Not included | Included | Included |
| API access | -Not included | -Not included | Included | Included |
| A website for your clinic with service pages and contact | Included | Included | Included | Included |
| A blog for your clinic that brings patients from Google | Included | Included | Included | Included |
| Medical tools | -Not included | -Not included | -Not included | Included |
Add-ons when you need them
- Extra doctor399 EGP
- 1,000 messages a month399 EGP
- 10 GB more storage149 EGP
- Medical tools199 EGP
Clear guarantees before you pay
Start with a full trial, and if you subscribe these guarantees are written into the terms of use.
- A full free trial14 days with every feature and no credit card.
- Free data movingWe help you move your patients and prices from Excel or your current software at no cost. Terms
- Cancel any timeNo long contract, change or cancel your plan whenever you like.
- Your data is yoursDownload a complete copy of your data any time from Settings.
- Your price is lockedYour price is fixed for the period you paid, and any change is announced at least 60 days ahead and applies only at renewal. Terms
- Money-back guaranteeMoney back within 30 days of your first paid invoice. Terms
- Refer a clinic and earnInvite a clinic and you both get a month free after its first payment. Terms
Frequently asked questions
Can I see blood pressure and glucose readings over time?
Yes, vitals are recorded at every visit and appear in the patient's medical history in date order, so you see the trend before you prescribe.
Does reception see sensitive results such as hepatitis C?
No, medical content is visible only to people with clinical access, reception sees appointments and invoices only, and every look at the medical record is logged by name.
Can I record remote consultations?
Yes, "Remote consultation" is one of the ready internal medicine visit types, recorded and invoiced like any visit.
What is the best internal medicine clinic software?
Software that brings booking, the chronic disease record, prescriptions, reminders and invoices together, and keeps medical data from non-clinical staff, which is what Clinicato offers with an internal medicine template from day one.
Can a general practice and a specialty clinic run in the same account?
Yes, a clinic can choose several specialties, each brings its templates and services into the same account, and each visit opens on its specialty's template.
Does it support e-invoicing?
Yes, Clinicato sends e-receipts and e-invoices to the Egyptian Tax Authority and e-invoices to ZATCA in Saudi Arabia, as your plan includes.
Is there a free trial?
Yes, 14 days with every feature and no credit card, then pick the plan for your number of doctors and change it whenever you like.
Is my patients' data safe?
Every clinic has its own database, connections are encrypted, private files open through short-lived links, there are daily backups and two-step verification for admin accounts, and your data is yours to download in full whenever you like.
Who sees what inside the clinic?
Everyone has their own permissions: doctors see the medical record and write visits and prescriptions, reception sees appointments and invoices only with no medical content, the accountant sees the accounts, and every look at the medical record is logged by name.
We work on paper and Excel, so how do we move?
Upload Excel, PDF or a photo of your patient and price lists, the import assistant reads and sorts them for you to review before saving, and our team helps you move for free in your first 30 days. Read the clause in the terms of use
What if the clinic's internet goes down?
Clinicato runs online and needs only an ordinary connection, so if the clinic's internet drops you carry on from a phone on mobile data, and your data sits on our servers with daily backups, so nothing is lost if a clinic computer fails.
Does it issue Tax Authority e-receipts?
Yes, e-receipts for individuals and e-invoices for companies go to the Egyptian Tax Authority from inside the system once your clinic's details and e-signature are linked, with the details depending on the plan.
We have several doctors, does it fit?
Yes, each doctor has their own account, appointments, visits and signature, one account can run several specialties, and reception books for everyone from one screen.
How is it priced, and do I pay per doctor?
Plans follow the number of doctors in the clinic, reception, accountants and nurses do not count as doctors, and if your doctors outgrow your plan you move up or add a doctor where the add-on is offered, with team account limits in the plan comparison.
Is there a contract, and how do I cancel?
No long contract: pay monthly or yearly and cancel any time, downloading all your data before you go.
Will my price change?
Your price is fixed for the period you paid, and any price change is announced at least 60 days ahead and applies only at renewal. Read the clause in the terms of use
Can I get my money back if it does not suit me?
Yes, money back within 30 days of your first paid invoice, with the details in the terms of use. Read the clause in the terms of use
Do I gain anything by referring another clinic?
Yes, Invite a clinic and you both get a month free after its first payment. Read the clause in the terms of use
Try Clinicato in your Internal Medicine & General Practice clinic today
Open your account in minutes with your specialty's templates ready, and share your booking link with patients from day one.